BioFit
Frequently Asked Questions
Welcome to our FAQ section! We've compiled a list of the most common questions our customers ask about BioFit products, ordering, shipping, and more. Our goal is to provide you with quick and comprehensive answers to ensure a smooth and satisfying experience. If you can't find what you're looking for here, please don't hesitate to visit our Contact Us page.
Terms & Conditions page or contact our customer service team.',
open: false
},
{
id: 'faq6',
question: 'Do you offer international shipping?',
answer: 'Yes, BioFit proudly ships to many international locations. Please note that international shipping times and costs may be higher, and customers are responsible for any customs duties, taxes, or import fees that may apply in their respective countries. The availability of international shipping and associated costs will be displayed at checkout.',
open: false
},
{
id: 'faq7',
question: 'How can I track my order?',
answer: 'Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to the carrier\'s website. You can use this tracking number to monitor the status and estimated delivery date of your package. If you encounter any issues with tracking, please contact our customer support for assistance.',
open: false
},
{
id: 'faq8',
question: 'Can I change or cancel my order after it has been placed?',
answer: 'We process orders quickly to ensure prompt delivery. If you need to change or cancel an order, please contact us immediately at [email protected] or call +421 912 222 222 during business hours (Mon-Fri: 9:00-17:00). We will do our best to accommodate your request, but please note that changes or cancellations may not be possible if the order has already been shipped.',
open: false
},
{
id: 'faq9',
question: 'How do I contact customer support?',
answer: 'Our dedicated customer support team is here to help! You can reach us via email at [email protected] or by phone at +421 912 222 222. Our business hours are Monday to Friday, 9:00 AM to 5:00 PM (GMT+1). We aim to respond to all inquiries within 24-48 business hours.',
open: false
},
{
id: 'faq10',
question: 'Are there any side effects from your supplements?',
answer: 'BioFit supplements are generally well-tolerated when taken as directed. However, as with any dietary supplement, individual reactions can vary. We list all ingredients clearly on our product pages and labels. If you have any allergies or sensitivities, please review the ingredient list carefully. If you experience any adverse reactions, discontinue use and consult your healthcare professional.',
open: false
}
]
}" class="accordion accordion-flush mt-4 border rounded shadow-sm">